Privacy Policy
Privacy Policy
Your privacy is very important to us.
Here we explain how we use the information we gather about you when you use our website and services.
Personal Information
When you use this website, register and use our services, you will be asked to provide certain information such as your email address. This information is stored by us in order to fulfill our agreements with you. The information we have includes information you provide us with, information from third parties, information generated by you such as how you heard or found us, feedback etc.
The use of your information is to provide you with our products and service and helps us gain a better understanding of customers and visitors in general and will also help us provide an enhanced online experience such as advertisement, product recommendations are more relevant to the individual visitor.
You can control and gain a better understanding of what information we have and use about you by reading through this privacy policy and reading the Data Protection Act.
The following are ways we may use the information you provide or is obtained by us
To administer our website services and registering with our website
To administer any prize draws or compositions you may have entered
For assessment and analysis, for example, market, customer and product analysis to enable us to improve, develop and review the products and services we offer.
When you register or subscribe to marketing, we may use your information to keep you informed about our products and services. This may include using computer technology to help analyze relevant information to provide you with such as special offers, discounts, updates and similar. We will then present such information to you via any of the following methods
– Email
– SMS
– Picture Messaging
– Post
– Social Media
Information we receive from third parties may be supplemented with the information you provide us with.
Information we keep about you may include
– Name
– Address
– Email
– Date of Birth
– Social Media
– Phone Number
Third Party’s such as the payment method companies and postal companies we provide and you use to purchase our products and services may be shared the above information about you in order to process and take payments and for the delivery of the products and services, we offer you.
We do our best to make sure we only use well known, secure and safe payment providers for the purpose of payment. The payment sensitive information such as card details are held with the payment provider and not by us.
Your Choice and Legal Rights
You may request to know and see what personal details we have for you as stated in the Data Protection Act. Simply login to your account if you have one and/or get in touch with us via our contact us page. You may do this at any time you like.
You can keep your details up to date by changing and updating your details from your account or by contacting us via our contact us page.
You can also request to delete personal date or your account by doing so via your account if you have one or by contacting us via our contact us page.
You can request us to stop processing any date we hold for you by contacting us via our contact us page.
You can unsubscribe from our mailing list at any time by clicking unsubscribe at the end of any newsletters or by contacting us via our contact us page.
Please allow up to 14 days to action your request.
Security of Information
We do our very best and work hard to take all reasonable measures to protect your personal information. We cannot guarantee the security any data you disclose online. You accept the security risks of providing information and dealing online via the internet and will not hold us responsible for any breach of security.
Our website and its contents are secured with an SSL Certificate and you can check this by seeing the green padlock in the website address bar. We also use third-party security software to help keep our and your information safe and secure. If we suspect a security breach we will take all relevant actions and report this to the relevant bodies, governments and inform you. We will do what we can to minimize any impact on customers.
The payment method providers we use have their own security, you can read more about this on the provider’s website or by contacting them.
Fraud Prevention
In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way. We may share your information if we have a duty to do so or the law allows us to.
Sharing information
We will never sell your information. We will not share your information with anyone else with the exception to delicate our duties to you and how mentioned in this privacy policy which may include supplier, delivery company, by us and other acting on our behalf, yourself, Companies who work on our behalf, Other specific companies where you have expressly consented, Government, law enforcement agencies, the courts and regulatory bodies when legally permitted to or where required to protect you.
Third Party’s such as the payment method companies and postal companies we provide and you use to purchase our products and services may be shared the above information about you in order to process and take payments and for the delivery of the products and services, we offer you.
We do our best to make sure we only use well known, secure and safe payment providers for the purpose of payment. The payment sensitive information such as card details are held with the payment provider and not by us.
Data may be collected via Our web analytics provider, Social networking sites and Third party ad companies.
Keeping your information
Your information which we have will only be kept for as long as we need to
Updating the privacy policy
All updates to this privacy policy will be available on this page.
Cookies
We, others on our behalf and your browser use cookies and tracking technologies which include essentials, Customisation, advertising and analytics which includes reasons such as website function. For this reason, essential cookies may not be turned off. You can view cookies used by visiting our website via your browser.
A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies are being used by us to provide you with a customized visitor experience.
Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address (IP address). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.
Cookies are small pieces of data, stored in text files, that are stored on your computer or other devices when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ’session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by third parties, such as those who serve content or provide advertising or analytics services on the website (‘third party cookies’).
Both websites and HTML e-mails may also contain other tracking technologies such as ‘web beacons’, or ‘pixels’. These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, the web beacons may still load, but their functionality will be restricted.
Some features make use of third-party applications and services to enhance the experience of visitors. These include social media platforms, such as Facebook and Twitter (via our Sharing feature). As a result, cookies may be set by these third parties and used by them to track your online activity. We have no direct control over or access to the information that is collected by these cookies. We recommend consulting the individual privacy policies of any such services for more information. We may also be using different plugins or other third-party services that set and use cookies.
Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third-party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising visit youronlinechoices.eu (EU based) or optout.aboutads.info (US based). On a mobile device, you may also be to adjust your settings to limit ad tracking.
You can opt out of Google Analytics by installing Google’s opt-out browser add-on.