COVID19

Important!  Please read carefully.

Hello, we hope you are well and staying safe during these trying and difficult times. Below you can find our latests updates and information on our latest time frames.

Our customer service is currently working safely from home and responding to queries as quickly as possible. Please only send us one email per query. If you send multiple messages this will automatically place your query at the back of the queue. We will respond to your query as quickly as we can so please bear with us during this period. Please also check our information page before contacting us incase your answer can be found there.

Despatch: We are currently despatching all in stock orders within 1 working day. 

Customer Service: In order to deal with these efficiently we have decided to remove social media customer service/accounts temporarily to avoid duplicate queries. Please pop us an email with any queries you may have. Please only send one email regarding your query and we will get back to you as quickly as possible. We may take longer than usual, please bear with us. 

Thank you for your support and understanding, this means a lot.

Stay safe and take care!

 

We would love to hear from you, so pop any queries you have in an email and we will be happy to help!

No matter the reason, no matter the time, you can always pop us a message. We aim to get back to you within 2 working days. We may take a little longer during busy periods and seasons. You may also find a quick answer to your query on our information page.

Pop us an email

help@devotedcrafts.co.uk

We are available on weekdays excluding public and bank holidays.